Warm home care for older relatives

Comfortable, familiar company for the older relatives you care about

Cempaka arranges thoughtful home support in Melaka — daytime companionship, errand coordination, and technology connection — so families feel at ease during working hours.

+60 11-710 3772
Melaka, Malaysia

What Cempaka Arranges

Three carefully considered support programmes for older relatives, each designed around practical family needs and the rhythm of daily home life.

Technology connection support

Technology Connection Help

Setting up and explaining simple video calls, messaging, and photo sharing so an older relative stays in touch with family near and far. Stress-free and practical.

  • Initial device setup session
  • Large-print quick-reference guide
  • Short refresher visit included
RM 480 Enquire
Daytime companionship programme

Daytime Companionship Programme

Structured daytime company at home with conversation, light shared activities, and warm afternoons spent together. For families who want a familiar face during working hours.

  • Companion schedule on chosen days
  • Tailored activity outline
  • End-of-day note to family
RM 1,950 Enquire
Errand and appointment logistics

Errand & Appointment Logistics

Coordinating grocery runs, parcel collection, and transport for outings and scheduled appointments. Ideal for families who live far away or have demanding work schedules.

  • Per-outing or weekly recurring plan
  • Shared calendar coordination
  • Confirmation after each errand
RM 3,600 Enquire

Why Families Choose Cempaka

A steady, familiar presence makes a real difference. Here is what families across Melaka tell us matters most.

Familiar Surroundings

Support happens at home, where your relative already feels settled and comfortable — no unfamiliar buildings or routines to adjust to.

Regular Family Updates

At the close of each session, a brief note goes to the family so everyone stays informed without needing to ask.

Flexible Scheduling

Programmes are arranged around your family's timetable — whether that means a few mornings a week or a full weekday schedule.

Respectful, Unhurried Approach

Every companion takes time to learn your relative's preferences, habits, and pace — and adapts to them rather than the other way around.

Transparent Information Flow

Families receive clear information about scheduling, activities, and any changes — no surprises, no guesswork.

Rooted in Melaka

Our team knows the local streets, markets, and community — practical knowledge that makes errand coordination and outings run smoothly.

Would a conversation help you decide?

There is no obligation and no rush. Simply reach out and we will walk through the available programmes together at whatever pace suits you.

[email protected]  ·  No. 96, Jalan Mahkota, 75000 Melaka

Families Often Ask

A few of the questions we hear most often from families in Melaka.

How do I know my relative will feel comfortable with a Cempaka companion?
Before any sessions begin, we arrange a short introductory visit so your relative can meet the companion in familiar surroundings. There is no pressure to proceed — families choose the pace entirely. Most relatives find the arrangement easy once a shared routine begins to form.
What happens if I need to change or pause the schedule?
We understand that family plans shift. Schedule changes can be made with reasonable notice, and pausing a programme for a holiday or family visit is straightforward. Everything is coordinated through a shared calendar so all parties stay aligned.
Is the Errand & Appointment Logistics programme suitable if my relative lives alone?
Yes. The programme is specifically well-suited for older relatives who live independently. Grocery runs, parcel collection, and transport to outings are all coordinated on their behalf, and a confirmation message is sent to family after each errand.
How much does each programme cost and what is included?
Technology Connection Help is RM 480 and covers the setup session, a large-print guide, and one refresher visit. Daytime Companionship is RM 1,950 and covers sessions on chosen weekdays with an activity outline and end-of-day notes. Errand & Appointment Logistics is RM 3,600 for a recurring weekly plan with calendar coordination and confirmations. You are welcome to ask about any of these in more detail before deciding.
How does Cempaka handle information about my relative?
Information about your relative is shared only with the companion assigned to them and with the family contact you designate. We do not pass personal details to any other parties. A full outline of how we manage information is available in our Privacy Policy.
Can I combine more than one programme?
Families often find that two programmes work well together — for example, the Daytime Companionship Programme paired with Errand & Appointment Logistics. We can discuss which combination makes sense for your relative's situation when you get in touch.

Visit Us in Melaka

No. 96, Jalan Mahkota, 75000 Melaka, Malaysia

Get in Touch with Cempaka

No rush and no obligation. Leave us a message and someone from the team will respond within one working day.

Contact Details

Address

No. 96, Jalan Mahkota,
75000 Melaka, Melaka,
Malaysia

Working Hours

Monday – Friday: 8:30 am – 6:00 pm

Saturday: 9:00 am – 1:00 pm

Closed Sunday & Public Holidays

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